How DANA and QRIS Appear in Our Privacy Policy
Our Privacy Policy covers the details needed to create and protect your account, including your contact information, verification records, sign-in events and device signals. When you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we may retain payment references and status details so
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we can match a request to your account without storing wallet passwords. We also record support conversations and receipt checks when you ask us to resolve a wallet status issue. Access to our services depends on local law, and we may use location or device signals
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to apply that condition. We keep records only for the period needed for account security, dispute handling, legal duties or a clearly stated service purpose. You can ask what we hold, request a correction, or ask about deletion through our support path.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.